Case Study: Tailored Web App

The Challenge

Authority Logistics Solutions, a third-party logistics provider serving the hospitality, healthcare, store fixture, and restaurant industries, approached the TD MASH development team with the need for a highly specialized and sophisticated enterprise-level application.

Authority believed that, with limited resources and a minimal staff, a web-based application could manage most of the logistics process for a massive construction project, provide real-time data sharing, and allow the company to become rapidly competitive in a market that normally requires expensive proprietary systems and hundreds of employees.

The tools they envisioned needed to estimate, manage, track, and invoice the purchase, shipment, and warehousing of materials, furnishings, and equipment for the construction and renovation of hotels, restaurants, retail stores, and hospitals.

The application also needed to bridge the gap between users across four otherwise unrelated industries: corporate management, manufacturing suppliers, freight carriers, and warehousing. It had to provide all of them with access to coordinate purchase-order imports, schedule shipments and deliveries, manage storage, track individual supplies, and obtain reports and invoices.

Each of these industries follows strict rules and complicated procedures. Authority needed the application to accommodate and respect all of them, and they knew they had to get it right the first time to succeed.

The Solution

Our custom development team believed that, in order to build a tool that helped people work smarter and more efficiently, we first needed to understand their jobs, how they completed their tasks, the results they expected, and the goals they were working toward.

We worked side by side with Authority’s founders to learn their business and processes, ask complex questions, provide ideas for improving workflow and efficiency, identify potential issues, and document everything.

As each feature requirement was established, we designed user interfaces, workflows, data validations, and business logic to present to Authority for approval.

The development process focused on feature dependencies and the supporting back-end and database architecture, allowing the application to be built in logical stages.

The TD MASH development team provided regular, quality-controlled updates to a web-accessible test environment. Authority could access the environment from anywhere and at any time to review progress and provide approvals, feedback, and change requests.

Because feedback was gathered throughout development, changes and improvements could be implemented early in the process instead of after the application was complete.

The TD MASH development team also consulted with Authority on appropriately sized server and hosting recommendations and handled the work required to launch the application.

Technologies and platforms used include:

  • Microsoft .NET
  • C#
  • Azure Blob Storage
  • Tabulator Data Tables
  • SQL Server
  • Entity Framework
  • Bootstrap CSS
  • Backbone.js

The Result

The application achieved Authority’s goal and enabled the company to become a major participant in the complex world of third-party logistics and an industry leader in hotel construction logistics.

Authority secured exclusive contracts with some of the biggest names in hospitality. Its customers, freight carriers, and warehouse partners came to rely on the transparency and rapid data sharing the application provided, helping establish a new standard for the industry.

TD MASH has continued to support the application since its production launch and is currently working with Authority on the development of a major new version.

Client Testimonial

“We recognized an opportunity to improve reporting on third-party logistics, and we trusted the TD MASH development team to deliver. They listened to our needs, asked questions to ensure they clearly understood our business and how we needed the application to function, and communicated with us throughout the process. The result is an innovative application that scales to our business needs and improves efficiency.”

— Tiffany Bollinger, Principal – Warehousing at Authority Logistics Solutions, LLC

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