Case Study: Cloud-Based Statistics Application

The Challenge

The TD MASH developers worked with a sales engagement platform that enables sales agencies to reach out to large numbers of prospects on behalf of their many clients through organized campaigns that incorporate phone calls via Twilio, emails, LinkedIn outreach, and handwritten notes.

Campaigns can have many steps timed to occur simultaneously or in succession at specific times. The application collects statistics about outcomes, employee performance, and A/B testing of a variety of campaign elements.

The client needed to get the application over the finish line through final development efforts on its large body of code as well as the creation of technical documentation.

The Solution

The TD MASH development team provided three key services.

First, we provided tactical code updates and modifications to meet the immediate needs of the client base.

Second, we provided consulting and training on the code base to the client’s internal team.

Finally, we provided general consulting regarding the ongoing maintenance and development of the solution as a whole.

Technologies and platforms used include:

C#
Azure
SQL Server

The Result

The result of the project was a successful cloud-based application on Azure that moved from an unfinished development stage into production. The client received not only a completed product, but also the documentation needed to maintain the technology into the future.

Many clients that come to TD MASH find themselves in a similar situation. The person who developed the solution has left the company, is no longer maintaining the code, and did not prepare the documentation needed for another team to easily continue the work.

Our developers can step into a variety of technologies and platforms to fix or maintain an existing system while also creating the technical documentation needed to support it.

Biggest Win

Being able to move forward with the existing code base and create a final application with thorough technical documentation.